Question
Do plants not get damaged when shipped via cargo?
AnswerYour plants and other designs ordered from COCODEMA are properly boxed for shipping and handed over to the cargo service on the same day.
Question
Should I water my plant when it is delivered?
AnswerWatering frequency depends on your plant. Assume it was watered 2 days before arrival and follow the recommended schedule. Special instructions will be provided if needed.
Question
Do you offer free shipping?
AnswerYou can benefit from free shipping on purchases of 1500 TL and above.
Question
Can you deliver within Istanbul on the same day?
AnswerFor same-day courier delivery in Istanbul, select the courier option at checkout. Courier service is unavailable for distant areas like Pendik, Kartal, Tuzla, Sancaktepe, Beylikdüzü, Başakşehir, Büyükçekmece. Contact hello@cocodema.com for delivery options.
Question
When will my order be shipped?
AnswerOrders placed before 14:00 are handed over to the cargo service on the same day.